Is the Uxmal archaeological site entrance included?
No. The Uxmal archaeological site entrance fee is not included and is paid directly at the official ticket office. The certified official guide at Uxmal, Choco-Story Museum admission, Hacienda Mucuyché admission and the property’s guided experience are included.
Is this a private tour or a shared tour?
Transportation from Mérida is completely private for your group, with direct hotel or Airbnb pickup and return. The only shared component is the mandatory guided group tour operated inside Hacienda Mucuyché.
Why choose a private Uxmal tour from Mérida instead of a standard shared excursion?
A private tour provides door-to-door pickup, private road transportation for only your group, direct communication with a local operator and a route coordinated around the confirmed Hacienda Mucuyché schedule. There are no unrelated passengers or multiple hotel collection stops.
How is the Uxmal tour price calculated?
Pricing varies according to the number of travelers. The booking selector shows the combined service total for the selected group. The road transportation remains private for your group; the required guided experience inside Hacienda Mucuyché is operated by the property as a group activity.
What is the standard itinerary and approximate return time?
The standard day begins with pickup in Mérida at 7:00 AM. Arrival at Uxmal is approximately 8:15 AM, followed by the guided visit and free time until 11:00 AM. Choco-Story Museum begins at approximately 11:15 AM, departure for Hacienda Mucuyché is at 12:15 PM, and the property’s guided experience begins at 1:30 PM. Departure for Mérida is at approximately 5:15 PM, with estimated arrival around 6:30 PM depending on traffic.
How much time do we spend at Uxmal?
The approximate total time at Uxmal is 2 hours 45 minutes. The certified official guided visit runs from approximately 8:30 AM to 10:00 AM, followed by free time from 10:00 AM to 11:00 AM for additional exploration and photographs.
How does the Hacienda Mucuyché guided experience work?
The mandatory Hacienda Mucuyché guided group tour begins at approximately 1:30 PM, is led in English by a certified guide from the property and lasts approximately one hour. It covers the history and restoration of the hacienda and must be completed before guests enter the cenote area.
What can we do after the guided hacienda tour?
From approximately 2:30 PM to 5:00 PM, guests have free time to swim, relax and enjoy the cenotes according to the property’s operating rules. Hacienda Mucuyché has restrooms, changing rooms, showers, a swimming pool, rest areas and an on-site restaurant. Food and beverages may be purchased separately and are not included.
What should we bring for this tour?
Bring your own towel, swimsuit, dry clothes, comfortable secure walking shoes, sun protection, a hat and personal essentials. Sunscreen is recommended for outdoor areas, but guests should remove sunscreen, lotion or similar products before entering cenote water.
Are meals included?
No. Meals and drinks are not included. Hacienda Mucuyché has an on-site restaurant where guests may purchase food or beverages during the available free time.
What vehicle will we travel in?
An air-conditioned private sedan is used for 1 to 3 travelers. For 4 to 6 travelers, the service uses a Suzuki Ertiga or a similar appropriate private vehicle.
In what language is the guiding?
The certified official guide at Uxmal is available in English or Spanish according to confirmation. The standard Hacienda Mucuyché guided group experience is conducted in English by a certified guide from the property.
How do we request availability and book?
Send a WhatsApp message or submit the quote form. Mérida Private Tours confirms availability, pickup location, vehicle, USD price, inclusions and the Hacienda Mucuyché schedule in writing. After written confirmation, a 50% deposit is required through Stripe or PayPal to reserve the service, and the remaining 50% is paid at the end of the service.
What deposit and cancellation policy applies?
After written confirmation, a 50% deposit is required to reserve the service through Stripe or PayPal, and the remaining 50% is paid at the end of the service. More than 72 hours before the service, the deposit is refunded minus non-refundable payment processor fees. From 48 to 72 hours before the service, 50% of the deposit is refunded minus non-refundable processor fees. Less than 48 hours before the service, and no-shows, the deposit is non-refundable. If Mérida Private Tours cannot provide the confirmed service, you receive a full refund of everything you have paid. In force majeure situations, rescheduling or an appropriate refund is considered according to the circumstances.
